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List of CBIC GST Application support handholders for all Zones as on 29th May 2019 (For use of departmental officers only)

List of Backend Application Functionalities as on 16th November 2018 (For use of departmental officers only)


S.No Complaint Help Desk Telephone No. e-mail
1 SSO ID/ICEGATE email ID creation and password reset Saksham Seva 1800 266 2232/ 1800 121 4560 saksham.seva@icegate.gov.in
2 Mapping Saksham Seva 1800 266 2232/ 1800 121 4560 saksham.seva@icegate.gov.in
3 Network/hardware related issues Saksham Seva 1801 266 2232/ 1800 121 4560 saksham.seva@icegate.gov.in
4 ICES related issues faced by departmental officers Saksham Seva 1802 266 2232/ 1800 121 4560 saksham.seva@icegate.gov.in
5 CBEC GST and ACES application related issues faced by departmental officers CBEC Mitra 1800 1200 232 cbecmitra.helpdesk@icegate.gov.in
6 ICEGATE portal issues faced by importers/exporters ICEGATE 1800-3010-1000 icegatehelpdesk@icegate.gov.in
7 Issue faced by taxpayers on www.gst.gov.in GSTN 0120-4888999 helpdesk@gst.gov.in
8 Enterprise Data warehouse (EDW) for departmental officers EDW 011-30132030 dw.helpdesk@icegate.gov.in